This Starbucks store had his test Today if they make the same mistake of last week?
The cashier gave my coffee in ceramic cup not paper cup and she knows I do not like it and water with ice and she has been told two times in the past do not do it.
She is trying to make me mad and tell my reaction to her store manager.
On the coffee refill a male employee deliver the correct coffee container and I said thanks few times. He was a perfect professional employee.
Generation Z will have hard time to survive in professional environment with ring on their noses and ears, and etc. with unprofessional manners to treat customers.
Bad employees must have continuous training otherwise they would continue bad manners for rest of their lives & they will become total useless for any entity.