I approach every challenge using systems thinking and workflow principles, ensuring that my critical analysis is always documented.
Chick-fil-A director Ted Everett, also referred to as Bill at Fairfield Town Center, has been responsible for not solving the problem and motivating Roberto and other employees to do incorrect things.
Ted Everett, also known as Bill, has an MBA degree and is the co-founder of two Christian churches. He owns his own company and works for the operator, Mr. Norm.
The employees informed me that Roberto is no longer with the company and that all issues have been resolved. Roberto won the lottery and left his job.
The central issue at this Chick-fil-A is that weaknesses at every level, from leadership to entry-level staff, contribute to ongoing problems.
Because of these interconnected weaknesses, the store cannot resolve its issue with me, despite John’s understanding of customer kindness.
While the challenges at this Chick-fil-A illustrate systemic problems, they are minor compared to the larger issues at Lone Star College Cy-Fair. Nevertheless, I am motivated by the process of solving such problems.
