Can I take my service dog to Chick-Fil-A?
Yes, you can take your service dog to Chick-fil-A because the Americans with Disabilities Act (ADA) requires businesses that serve the public, including restaurants, to allow service animals on the premises. Service dogs are permitted in all areas of the restaurant open to the public. However, the dog must be under your control and must not be disruptive. You can only be asked two questions: if the dog is a service animal, and what tasks it performs.
Your Rights and Theirs
Entry is Allowed:
You and your service dog have the legal right to enter any part of Chick-fil-A that is open to the public.
No Proof Needed:
You are not required to show any certification, vest, or identification for your service dog.
Two Questions Only:
Staff can only ask if your dog is a service animal and what tasks it performs for your disability.
No Different Treatment:
You and your service dog should be treated the same as any other customer.
What to Expect and What to Do
Where the Dog Can Be:
The service dog should be on the floor, not on tables or chairs, and out of the aisles to avoid creating a safety hazard.
Behavior:
Your dog must be housebroken and must not be aggressive, disruptive, or pose a direct threat to others.
Food and Water:
Chick-fil-A is not required to provide food or water for your service dog, but they may offer if they choose, so always check with the staff first.
Drive-Through Option:
In some situations, if the dog is disruptive, you may be asked to take your order to go. Chick-fil-A’s drive-through is an option for ordering.
